Support & Training
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Become part of the family

Become part of the family

We don't just talk about support, we lead this space. We offer the best response times you will ever experience. With a median 1st response time of 40 seconds and 1 hr 13 minutes to close (even the really tricky ones!) it's no surprise that we maintain a 99% high satisfaction rate!

Help Centre: comprehensive content library

Packed with articles and videos, our help centre is a valuable go-to for any of your users to get guidance quickly.

Training: learn From the experts

Our experienced consulting team can help you get from zero to hero in a flash. They've got the experience and capability to get you up to speed and saving money in no time.

Let's chat, no more tickets!

You'll never be sat waiting with Cloud Chat. Our team are poised for immediate and non-automated responses, all within your app.

Free webinars

Access a host of webinars "live" and "on demand", designed to provide you with best practices from guest and in-house experts.

Customer reviews

We wouldn’t be able to do what we do without Cloud Assess.

Tracy Kearney

CEO & RTO Manager, Prestige Service Training

Customer Service is outstanding, the system is easy to use for everyone - best decision we’ve made.

Alison Weeks

All Saints Anglican College

The only way to train and assess.

Karen Plowman

McDonald's

We have used Cloud Assess for the last 6 years and they have been great. Cloud Assess ensures our students can study their courses using the latest technology and user experiences, allowing us to focus on delivery of the content.

Chris Weier

Fit Education

Cloud Assess is a very well thought out, innovative and user friendly software program that makes online assessment a breeze! The staff are knowledgeable and passionate about their product and their help centre support is outstanding. An absolute asset to any RTO.

Rebecca Wells

Bradford Institute of Advanced Education

Deliver better training for everyone

Start your 14 day free trial today and discover how Cloud Assess can transform your business.
Rated 4.8 / 5 from hundreds of independent reviews

Looking to streamline your training & assessment?

Cloud Assess helps thousands of people to achieve excellent outcomes with less effort. Find out how by booking a quick chat today