Support and Training When You Need It

You'll never be sat waiting with Cloud Chat!

Become part of the family

Become part of the family

We don't just talk about support, we lead this space. We offer the best response times you will ever experience. With a median 1st response time of 40 seconds and 1 hr 13 minutes to close (even the really tricky ones!) it's no surprise that we maintain a 99% high satisfaction rate!

Help Centre: comprehensive content library

Packed with articles and videos, our help centre is a valuable go-to for any of your users to get guidance quickly.

Training: learn from the experts

Our experienced consulting team can help you get from zero to hero in a flash. They've got the experience and capability to get you up to speed and saving money in no time.

Let's chat, no more tickets!

You'll never be sat waiting with Cloud Chat. Our team are poised for immediate and non-automated responses, all within your app.

Free webinars

Access a host of webinars "live" and "on demand", designed to provide you with best practices from guest and in-house experts.

Customer reviews

Assessments in one place! Overall it has saved us a lot of time and effort of printing and filing and keeping of paper copies (as per ASQA) requirements.